Managing Complexity in Road Use Operations

As the asset manager for Spoke Resources, a leading upstream oil and gas producer, Sproule ERCE is responsible for overseeing the company’s extensive portfolio of road use agreements and maintenance billing.

Their longstanding process relied on manual data compilation and tracking, resulting in duplicate records, inconsistent reporting, and limited visibility into billing and payment status.

As with many established workflows, information was stored across multiple systems and email threads, which made it challenging to maintain full visibility and continuity amid standard changes in personnel and process.

Key pain points included:

• Manual reconciliation of data across multiple systems.
• No single source of truth or full audit trail for maintenance billables.
• Risk of human error and data loss due to manual processes.
• Difficulty tracking third-party billing and payments in real time.

Recognizing the Need to Modernize

With growing data complexity, Spoke recognized an opportunity to modernize their road use management. By digitizing their workflows, they could reduce manual effort, improve accuracy, and ensure full transparency across their operations. The goal was clear: create a single, auditable system that would simplify onboarding, strengthen data integrity, and make billing faster, smarter, and more reliable.

The Turning Point: Digitizing Road Use with Tressl

Spoke partnered with Tressl to centralize their road use and maintenance management within one platform. Working closely with the Tressl team, Spoke’s data was seamlessly consolidated and validated, giving their team immediate visibility into active agreements, invoices, and payment histories.

Key components of the rollout included:

• Historical Data Migration: Using Tressl’s front-end upload tool, all legacy road use data was securely imported, audited, and integrated, creating a single source of truth.
• Streamlined Workflow: All maintenance and billing data can now be reviewed, validated, and exported directly within Tressl.
• Automated Reporting: Energylink and Accounting exports are generated with one click, compatible with all major accounting systems.
• Exceptional Support: With guidance from Tressl’s customer success team, new users were able to onboard quickly and even identify new workflow improvements.

The Impact: Faster, Smarter, Fully Auditable Workflows

The results were immediate and measurable:

• Process time reduced from 3–4 days to 30 minutes.
• Agreements created and executed in minutes.
• Full auditability, every change and approval is tracked and time-stamped.
• Improved accuracy and confidence in billing and reporting.
• Simplified onboarding for new staff through intuitive design and accessible support.
• Tressl helped Spoke transform a manual workflow prone to human error into a fully digital, auditable process, empowering their team to focus on value-added administration.

‍“On a Friday afternoon time crunch, I created and executed a road use agreement in under five minutes. Everything I needed was already there, drop-downs pre-filled, fields populated, and the workflow just worked.” - Jennie Innendorfer, Senior Surface Land Coordinator, Sproule ERCE

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